DO YOU CHARGE BY THE HOUR OR BY THE JOB?
We are a flat rate, no surprise company. In order to give you the most accurate price, we will send one of our technicians to you to conduct an on-site assessment. After the assessment is completed, we will provide you with options to get the job done. We have a dispatch fee of $59.95, which will be waived after one of the options is approved by you.
WHAT AREAS OF THE ISLAND DO YOU SERVICE?
We service ALL areas of the island.
WHAT IS THE WARRANTY ON THE PRODUCTS THAT YOU PROVIDE?
We have a one-year warranty for anything that we provide and install and a 30-day warranty on repairs.
DO YOU WORK ON WEEKENDS OR EVENINGS?
We offer emergency services after 5 pm on any regular business day, Monday through Friday, and any time during weekends and holidays.
IS YOUR OFFICE OPEN ON HOLIDAYS?
We observe the following holidays:
- New Year’s Day (January 1)
- Memorial Day (last Monday in May)
- Independence Day (July 4)
- Labor Day (first Monday in September)
- Thanksgiving Day (fourth Thursday in November)
- Day after Thanksgiving
- Christmas Day (December 25)